TERMS
Terms of Service
Last updated: August 18, 2026.
1. Service Authorization
By booking a service, you confirm that you are the vehicle owner or have full permission from the owner to authorize detailing. You authorize The Set Auto Detailing to access the vehicle, handle keys, open compartments as reasonably necessary, and move the vehicle a short distance when needed to complete the service.
2. Booking Requests
Submitting a request on the website does not automatically confirm an appointment. We will review the request and confirm by text, call, or email. Payment is due when the service is completed.
3. Cancellation & No-Show Policy
Cancellations or reschedules made at least 24 hours before the confirmed appointment time can be moved at no extra charge.
Cancellations made less than 24 hours before the appointment, or failure to appear (no-show), may result in lost priority for future bookings and, in repeated cases, we may decline future requests.
4. Pricing & Vehicle Condition
All prices are estimates based on the information provided at the time of booking. Final pricing is determined after visual inspection of the vehicle.
If the vehicle is significantly dirtier or requires substantially more labor than described (including heavy pet hair, excessive stains, sand, trash, odors, or general neglect), additional charges will be quoted after inspection and before work begins. You may choose to accept or decline the additional work.
5. Service Area & Travel Fees
Travel fees are based on distance from our Orlando location:
- 0–20 miles: No additional travel fee
- 21–30 miles: +$25 travel fee
- 31–40 miles: +$45 travel fee
- 41+ miles: Accepted at our discretion with a custom travel fee
6. Personal Belongings
Please remove all personal items, cash, valuables, firearms, medications, important documents, and other belongings before service.
If personal items are left in the vehicle and must be removed by us in order to complete the service, a $20 handling fee will apply. The Set Auto Detailing is not responsible for any items left in the vehicle.
7. Weather, Access & Safety
Mobile appointments may be delayed or rescheduled due to unsafe weather, lightning, flooding, restricted access, lack of adequate working space, or any other condition that makes the service unsafe or impractical. There is no penalty when we must reschedule for these reasons.
We also reserve the right to refuse or stop service if we encounter biohazards, dangerous contamination, needles, active pest infestation, or other unsafe conditions.
8. Pre-Existing Damage
Customers are responsible for disclosing known damage, loose or broken trim, failing clear coat, worn leather, torn upholstery, electrical issues, aftermarket accessories, or other pre-existing conditions. The Set Auto Detailing is not responsible for pre-existing damage, normal wear and tear, or failure of already weakened or improperly installed components.
9. Results & Limitations
Detailing is an improvement service. Results depend on the vehicle’s age, condition, materials, and prior care. Some stains, odors, scratches, or defects may not be fully removable.
10. Right to Refuse Service
We reserve the right to decline or discontinue service for inaccurate information, unsafe conditions, abusive or threatening behavior, or requests outside the scope of our offered services.
11. Payment
Payment is due when the service is completed. We collect at the end of the job by cash, Cash App, card, or another method we confirm at the appointment.
By booking, you authorize us to collect the quoted total plus any add-ons or extra work you approved after inspection.
If payment is not made at completion, the balance is unpaid immediately. There is no grace period. We may decline future bookings and pursue lawful collection of the unpaid amount.
12. Changes to These Terms
These terms may be updated from time to time. The version in effect at the time of booking applies to that service.
Contact
Questions about these terms may be directed to:
Phone/Text: 407-536-3222
Email: thesetautodetailing@gmail.com